Resolved
The previous fix has been successfully applied and the issue has been fully mitigated. Thank you for your patience during this time. Please do not hesitate to contact us if you have any concerns or questions.
Monitoring
Our team has implemented a fix for the ongoing incident that affected our internal system and capability to temporarily sync reservations and messages for some channels. We are closely monitoring the situation to ensure the issue is fully resolved.
Investigating
We’re currently investigating an incident that is affecting our internal system that started today Jan 22, 2024 around 5:30AM UTC and may temporarily impact reservation and message retrieval for some channels.
We apologize for any inconvenience this may cause and are working to resolve the issue as quickly as possible.
We will provide updates as we have them, and we appreciate your patience while we work to resolve the issue.