Booking.com messaging integration not working
Resolved
Partial outage
Lasted for 4h

Our team has confirmed the issue with the Booking.com API messaging integration is now resolved.
We are working on importing the messges affected into Lodgify, and the root cause of the issue is still under investigation.

Mon, Feb 5, 2024, 10:48 PM
3 months ago
Affected components
Updates

Resolved

Our team has confirmed the issue with the Booking.com API messaging integration is now resolved.
We are working on importing the messges affected into Lodgify, and the root cause of the issue is still under investigation.

Mon, Feb 5, 2024, 10:48 PM
3h earlier...

Investigating


Our team continues to investigate an incident that is impacting The API messaging integration with Booking.com. We apologize for any inconvenience this may cause and are working to resolve the issue as quickly as possible.

At this time, we do not have any further details on the cause of the incident or an estimated time for resolution.

We suggest sending messages to guests directly from the Booking.com Extranet for the moment, until further updates.

Mon, Feb 5, 2024, 06:54 PM
52m earlier...

Investigating

Our team is currently investigating an incident that is impacting The API messaging integration with Booking.com. We apologize for any inconvenience this may cause and are working to resolve the issue as quickly as possible.

At this time, we do not have any further details on the cause of the incident or an estimated time for resolution. We will provide updates as we have them, and we appreciate your patience while we work to resolve the issue.

Mon, Feb 5, 2024, 06:01 PM

Investigating

Our team is currently investigating an incident that is impacting the API messaging integration with Booking.com. We apologize for any inconvenience this may cause and are working to resolve the issue as quickly as possible. The issue started today at 15:45 UTC.

At this time, we do not have any further details on the cause of the incident or an estimated time for resolution. We will provide updates as we have them, and we appreciate your patience while we work to resolve the issue.

Mon, Feb 5, 2024, 05:52 PM