Scheduled payments fail to be processed for some reservations
Resolved
Partial outage
Lasted for 2h

Our team has implemented a fix for the ongoing incident that affected the scheduled payment for some reservations. If one of your scheduled payments for a reservation has failed to be automatically processed with the status ''PaymentMethod not found with Id: 0.'' you will now be able to process the payment.

Thank you for your patience during this time. Please do not hesitate to contact us if you have any concerns or questions.

Tue, Mar 26, 2024, 07:28 PM
1 month ago
Affected components
Updates

Resolved

Our team has implemented a fix for the ongoing incident that affected the scheduled payment for some reservations. If one of your scheduled payments for a reservation has failed to be automatically processed with the status ''PaymentMethod not found with Id: 0.'' you will now be able to process the payment.

Thank you for your patience during this time. Please do not hesitate to contact us if you have any concerns or questions.

Tue, Mar 26, 2024, 07:28 PM
2h earlier...

Investigating

Our team is currently investigating an incident that is impacting some scheduled payments. The payments of some reservations are failing with the status ''PaymentMethod not found with Id: 0.'' We apologize for any inconvenience this may cause. We are working to resolve the issue as quickly as possible.

At this time, we do not have any further details on the cause of the incident or an estimated time for resolution. We will provide updates as we have them, and we appreciate your patience while we work to resolve the issue.

Tue, Mar 26, 2024, 04:38 PM